How can I track my order?

Once your order has been dispatched from our warehouse you will receive an email with a tracking link, you can use this to track your order. Please note there may be a small delay between the email and the tracking link updating.

When will my order be dispatched?

We will process all orders on the same day, up to 5pm. We endeavour to dispatch all orders within 1-3 working days. However, please note that during holidays and sales periods, bank holiday and weekends, this may take longer.

What do I do if I have a problem with my order?

We hope that your order arrives as expected but if there is a problem then please contact our customer services team via our contact page and they will endeavour to rectify any issues.

Why is my discount code not working?

There could be a number of reasons your discount code is not working, please check the expiry and discount codes cannot be used in conjunction with another or with sale items. If you are still having issues please contact via our contact page so they can look into this for you.

My delivery address is wrong, what can I do?

If you notice a mistake on your delivery address please contact our customer services team as soon as possible so they can amend this for you. Please note if your order is dispatched prior to you making contact unfortunately we will not be able to amend the delivery address.